To: Board of Supervisors
From: Marla Stuart, Employment and Human Services Director
Report Title: 20-323-4 (Admin- IT) Exemplar Analytics Corp Renewal
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with Exemplar Analytics Corp in an amount not to exceed $360,000 to provide case management and eligibility reports related to compliance with state and federal regulations for the period July 1, 2025 through June 30, 2026.
FISCAL IMPACT:
54% Federal, 38% State, 8% County; of which 100% is budgeted in FY2025/26.
BACKGROUND:
The Employment and Human Services Department (EHSD), seeks to continue using Exemplar Analytics Corp’s Performance Management Consulting and Analytic Services. EHSD is working to better serve clients and constantly improve operations through improved monitoring of program operations and reporting of key performance activity and trends. Exemplar specializes in the development and delivery of operational analytics: select metrics culled from large complex data stores that provide critical performance information.
Exemplar interfaces with EHSD systems and distributes case management and eligibility reports to EHSD daily. These reports highlight any cases that require attention and alert the worker, enabling proactive and immediate action by staff assigned to cases, thereby ensuring better compliance with state and federal mandates.
Exemplar’s experience and understanding of program operation challenges, combined with expertise working with various data systems used across county government agencies (including the California Statewide Automated Welfare System (CALSAWS)), makes them uniquely qualified to assist Contra Costa County. Exemplar’s Performance Management Consulting and Analytic Services is a subscription service that enables agencies to access and utilize key performance management outcome data related to their operations at all levels of the organization, from the agency director to the front-line staff.
This vendor was selected per procurement requirements outlined in Administrative Bulletin 600.3.
The Board approved the initial contract on May 26, 2020 (C.38) which was amended June 13, 2023 (C.133) and again January 16, 2024 (C.32) and renewed August 13, 2024 (C.30).
CONSEQUENCE OF NEGATIVE ACTION:
The County will be unable to use Exemplar to provide overall performance reports.
CHILDREN'S IMPACT STATEMENT:
This contract supports all five of the community outcomes established in the Children's Report Card: (1) "Children Ready for and Succeeding in School"; (2) "Children and Youth Healthy and Preparing for Productive Adulthood"; (3) "Families that are Economically Self-Sufficient"; (4) "Families that are Safe, Stable and Nurturing"; and (5) "Communities that are Safe and Provide a High Quality of Life for Children and Families,” by supporting staff working directly with families and children.