To: Board of Supervisors
From: Anna Roth, Health Services Director
Report Title: Contract #74-476-11 with Consumers Self-Help Center
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of County Contract #74-476-11 with Consumer Self-Help Center, a non-profit corporation, in an amount not to exceed $283,000, to provide a Patients’ Rights Program, for the period October 1, 2024 through June 30, 2025.
FISCAL IMPACT:
Approval of this Contract will result in annual budgeted expenditures of up to $283,000 as budgeted by the department in FY 2024-25 and will be funded 100% by Mental Health Realignment Funds revenue.
BACKGROUND:
The services required for Patients’ Rights Advocacy demand a high level of specialized expertise, experience and knowledge. These unique skills are possessed by a single provider in the County. Contractor has been a longstanding partner in providing Patients’ Rights Advocacy services, fostering a deep understanding of our organization’s mission, values, and long-term objectives. Engaging them again will enable knowledge transfer, avoiding knowledge gaps and ensuring continuity in service delivery.
The Behavioral Health Services Department has been contracting with Consumers Self-Help Center, since October 2014 to provide a State-mandated Patients’ Rights Advocacy Program. This Contract is entered into under and subject to the following legal authorities: California Government Code §§ 26227 and 31000. The Behavioral Health’s Quality Management, Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the contract are upheld. This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations. Following a Request for Proposal (RFP), this Contract was awarded to Consumer Self-Help Center by Public Works Department on May 1, 2024.
On November 8, 2023, the Board of Supervisors approved Contract #74-476-9 with Consumers Self-Help Center, in an amount not to exceed $377,191, for the provision of a Patients’ Rights Program for the period July 1, 2023 through June 30, 2024.
On June 25, 2024, the Board of Supervisors approved Contract Amendment Agreement #74-476-10 with Consumers Self-Help Center, to extend the term through September 30, 2024, to continue providing a Patients’ Rights Program with no change in the payment limit of $377,191.
Approval of Contract #74-476-11 will allow the Contractor to continue providing a Patients’ Rights Program through June 30, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If this Contract is not approved, County will not have a Patients’ Rights Advocacy Program and will be out of compliance with the performance contract with the State Department of Health Care Services, placing funding for the Department’s mental health programs at risk.