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File #: 25-4436    Version: 1 Name:
Type: Consent Item Status: Agenda Ready
File created: 10/9/2025 In control: BOARD OF SUPERVISORS
On agenda: 10/21/2025 Final action:
Title: APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Sheriff-Coroner, a purchase order with Informer Systems, LLC (dba SafeCities), in an amount not to exceed $8,112, and ACCEPT the Terms of Service, for the workforce scheduling management software, for the period March 1, 2025 through February 28, 2026. (100% General Fund)
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To:                                          Board of Supervisors

From:                                          David O. Livingston, Sheriff-Coroner

Report Title:                     Informer Systems, LLC dba SafeCities

Recommendation of the County Administrator Recommendation of Board Committee

 

RECOMMENDATIONS:

APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Sheriff-Coroner, a purchase order with Informer Systems, LLC dba SafeCities, not to exceed $8,112, and ACCEPT the Terms of Service for the workforce scheduling management software, for the period of March 1, 2025 through February 28, 2026.

 

 

FISCAL IMPACT:

Approval of this request will result in up to $8,112 in contractual service expenditures over a one-year period and will be funded 100% by the General Fund.

 

 

BACKGROUND:

Informer Systems, LLC dba SafeCities is a workforce scheduling and management solution for public safety organizations, primarily first responders. Their software, Schedule Express, is a custom software used by the Office of the Sheriff to unify and automate workflows to manage employee scheduling, effectively eliminating paperwork, man-power costs, and substantially reducing errors, omissions, and abuse. This software helps the Office of the Sheriff’s Dispatch Unit reduce the risks, costs, and complexities of workforce management. It offers real-time plans and reports to help supervisors identify and fill gaps in coverage. This provides practical time and attendance tracking, which automates the monitoring of time banks and time-off requests while integrating with payroll systems. Through notifications, staff are automatically notified of schedule changes, time-off approvals, and other essential updates. Schedule Express features a secure, distributed network with real-time encryption for high reliability and scalability crucial to a law enforcement agency such as the Office of the Sheriff.

 

The Department is seeking retroactive approval due to internal delays with contract review and approval; however, the contractor has continued to provide services in good faith. The Terms of Service include a limitation of liability and indemnification from the County to the contractor.

 

 

CONSEQUENCE OF NEGATIVE ACTION:

If the Board does not approve, the Office of the Sheriff will not be able to schedule and manage the Dispatch work staff and control workflow, which will impact the ability to provide the personnel needed to ensure public safety effectively.