To: Board of Supervisors
From: Marc Shorr, Information Technology Director
Report Title: Contract Amendment with Graviton Consulting Services, Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute a contract amendment with Graviton Consulting Services, Inc., to increase the payment limit by $240,000 to a new payment limit of $1,160,000 to provide PeopleSoft technical support services and extend the term through June 30, 2026.
FISCAL IMPACT:
The cost for this contract is within the Department of Information Technology’s budget and charged to 100% User Departments.
BACKGROUND:
The PeopleSoft/Kronos Division of the Department of Information Technology (DoIT) continues to face significant challenges in recruiting qualified candidates due to the highly specialized skills required to support the County’s customized PeopleSoft system. Despite years of collaboration with the Human Resources Department (HR) to fill these critical vacancies, the department has not been successful in securing candidates with the requisite PeopleSoft expertise. This difficulty is largely attributed to the customized nature of the County’s PeopleSoft environment, which requires advanced, system-specific knowledge that is not readily available in the broader talent pool. The situation is further complicated by the upcoming retirement of a key team member, which will place additional strain on the division’s already limited technical resources.
DoIT will continue working closely with HR to identify, recruit, and onboard qualified candidates capable of supporting the long-term needs of the PeopleSoft/Kronos Division.
To maintain operational continuity, DoIT has relied on Graviton Consulting Services, Inc. to provide technical services for the Payroll, Human Resources, and Benefits Administration modules of the County’s PeopleSoft system. Graviton has demonstrated a strong understanding of the County’s unique configuration and has successfully delivered reliable day-to-day support during this staffing shortage. The department will monitor contractor performance and evaluate the support model to ensure cost-effectiveness and service quality.
The current contract has a payment limit of $920,000 and is effective through June 30, 2025. County Labor Relations and Local 21 were notified of the intended contract extension and there were no reported objections. Graviton Consulting Services is the sole source for PeopleSoft temporary staff due to their specialized expertise and deep understanding of PeopleSoft systems, ensuring seamless integration and efficient project execution. Graviton's dedicated focus on PeopleSoft allows them to provide highly skilled professionals who are adept at meeting the specific needs of PeopleSoft environments.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, the unit will continue to function understaffed and will not have the advanced PeopleSoft technical expertise that is needed at this time.