To: Board of Supervisors
From: Dr. Ori Tzvieli, Interim Health Services Director
Report Title: Contract #24-712-13 with Telecare Corporation
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee

RECOMMENDATIONS:
APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute on behalf of the County Contract #24-712-13 with Telecare Corporation, a corporation, in an amount not to exceed $3,107,785 to provide Medi-Cal specialty mental health services, for adults with mental illness, for the period July 1, 2025 through June 30, 2026.
FISCAL IMPACT:
Approval of this Contract will result in annual budgeted expenditures of up to $3,107,785 and will be funded 100% by Federal Medi-Cal.
BACKGROUND:
This Contract meets the social needs of County’s population by providing Medi-Cal for specialty mental health services, for adults, age eighteen (18) and older, who require support to avoid hospitalization or are being discharged from the hospital or long-term locked facilities and require step-down care to transition to community living. The Behavioral Health Services Department has been contracting with Telecare Corporation since December 2013.
This Contract is entered into under and subject to the following legal authorities: Welfare and Institution Code, §5600 et seq. (The Bronzan McCorquodale Act); California Code of Regulations (“CCR”), Title 9, § 523 et seq. (Community Mental Health Services) and California Government Code §§ 26227 and 31000. Health Services Personnel approved this Contract to ensure no conflicts with labor relations. Contractor currently cooperates and participates in BHSD’s Quality Management Program which consists of quality improvement activities to improve the quality of care, services and member experience. Per Administrative Bulletin 600.3 the Department has posted a continuous Request for Qualifications (RFQ) and maintains a current qualified list of vendors at all times.
On August 13, 2024, the Board of Supervisors approved Novation Contract #24-712-11 with Telecare Corporation, in an amount not to exceed $2,895,568, for the provision of Medi-Cal specialty mental health services at Hope House, a short-term crisis residential facility for the period from July 1, 2024 through June 30, 2025.
Approval of Contract #24-712-13 will allow the Contractor to continue providing Medi-Cal specialty mental health services through June 30, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
If this Contract is not approved, County clients will not have access to Contractor’s Medi-Cal specialty mental health services which may result in a reduction of services and placement in higher levels of care.