To: Board of Supervisors
From: Marc Shorr, Information Technology Director
Report Title: Execute a Contract Amendment with AT&T
Recommendation: Recommendation of the County Administrator
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute an amendment to the contract with AT&T Enterprises, LLC, utilizing the California Department of Technology CALNET Agreement, to increase the contract payment limit by $1,500,000 to a new total payment limit of $13,906,900 and to extend the contract term through June 30, 2028, for the continued provision of professional services supporting Phase 2 of the County’s Webex implementation.
FISCAL IMPACT:
The cost of this product is included in the department’s FY 26-27 budget (100% User Departments).
BACKGROUND:
The County’s Department of Information Technology (DoIT) is engaged in a multi-phase initiative to modernize its communications infrastructure, with a particular focus on transitioning to a cloud-based Webex Calling solution. This modernization effort is intended to enhance the reliability, scalability, and cost-effectiveness of communications services across County offices and departments, supporting both day-to-day operations and critical public services. The transition to Webex Calling is a key component of the County’s broader strategy to replace legacy telephony systems and align with industry best practices for unified communications.
In support of this initiative, the County has leveraged the California Department of Technology’s CALNET Agreement Number C4-DNCS-19-001-40, which provides access to competitively procured telecommunications and network integration services. Under this framework, AT&T Enterprises, LLC was selected to provide professional services for the implementation of the Webex Calling platform, based on their technical expertise, experience with large-scale public sector deployments, and ability to deliver services in accordance with State procurement requirements. The scope of work for Phase 2 includes project management, technical planning, site discovery, architecture development, deployment, and training, all of which are essential to ensure a successful migration from legacy systems to the new cloud-based environment.
The current request to increase the contract payment limit and extend the term is driven by the complexity and scale of the County’s communications environment, which encompasses a large number of sites and diverse telephony configurations. As the project has progressed, users and professional services have been identified as necessary to address evolving requirements, support a smooth transition for end users, and maintain continuity of operations throughout the migration process. The amendment will enable the County to continue its partnership with AT&T under the established CALNET terms, ensuring that all work is performed in compliance with applicable State and County contracting policies.
The proposed action is consistent with the County’s ongoing commitment to modernizing its technology infrastructure, improving service delivery, and achieving long-term operational efficiencies. Supporting documentation, including the Statement of Work and pricing terms, is maintained on file with DoIT and is available for review as needed.
CONSEQUENCE OF NEGATIVE ACTION:
If the recommended contract amendment is not approved, DoIT will be unable to secure the additional professional services required to complete Phase 2 of the County’s Webex implementation.