To: Board of Supervisors
From: Marc Shorr, Information Technology Director
Report Title: Correction of Previous Board Action from February 6, 2024 (Item C.92) for Purchase Order with 11:11 Systems, Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and ACKNOWLEDGE that, by its terms, the purchase order with 11:11 Systems, Inc. (as successor in interest to SunGard AS), pertaining to the renewal of DoIT’s IT systems and mainframe disaster recovery services and initially approved by the Board on February 6, 2024 (Item C.92), with an amount not to exceed of $70,000, does not terminate on the date previously specified in the Board action, but instead, terminates on June 30, 2025.
FISCAL IMPACT:
The cost of this product is included in the department’s FY 23-24 budget. 100% User Departments.
BACKGROUND:
11:11 Systems, Inc. (as successor in interest to SunGard AS) provides disaster recovery services including data restoration, testing and simulation, communication and reporting as well as post-recovery evaluation, which are designed to help recover and restore DoIT’s mainframe system and data in the event of a disruptive incident such as a natural disaster, hardware failure or other unforeseen event. Disaster recovery services are crucial for ensuring business continuity and minimizing the impact of unforeseen events on IT operations.
The 11:11 Systems agreement contains mutual indemnification and a Limitation of Liability which limits the total aggregate liability of 11:11 Systems, its suppliers, resellers, partners, and their respective affiliates arising from or related to this agreement to the total amounts owed or paid by the County for the relevant products during the twenty-four (24) month period immediately preceding the first occurrence of the events giving rise to such liability.
11:11 Systems, Inc. was chosen due to their current operational readiness and familiarity with DoIT’s mainframe system as well as their ability to restore DoIT’s mainframe and midrange systems in the event of a disruptive event or natural disaster. DoIT reviewed three informal bids; other vendors such as Baer Consulting Incorporated (BCI) and BMC Mainframe Services were evaluated and rejected because they did not provide the remote services that DoIT requested or mainframe restoration services that were not tied to managed services.
CONSEQUENCE OF NEGATIVE ACTION:
If 11:11 Systems disaster recovery services are not extended DoIT will not have the ability to restore data in the event of a disaster or other unforeseen event.