To: Board of Supervisors
From: Dr. Ori Tzvieli, Interim Health Services Director
Report Title: Amendment to Purchase Order with Microsoft Corporation
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee

RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Interim Health Services Director, an amendment to purchase order #30681 and an amendment to the Microsoft Enterprise Services Work Order with Microsoft Corporation to increase the payment limit by $25,891 to a new payment limit not to exceed $1,386,928 for Microsoft’s Unified Support of licensed products with no change to the origianl term of May 5, 2024 through May 4, 2027.
FISCAL IMPACT:
Approval of this action will result in additional expenditures of up to $25,891 and will be funded by Hospital Enterprise Fund I revenues.
BACKGROUND:
Contra Costa Health (CCH) has utilized Microsoft’s Unified Support services since 2019 for advanced support on all Microsoft (MS) licenses under its Enterprise Agreement. The Unified Support service includes advanced support, fast response times, automated escalation, recovery solutions, and proactive support engagement for building ad-hoc solutions and upgrades on all MS licensed products.
On June 25, 2024, the Board of Supervisors approved Agenda Item C.112 to execute purchase order #30681 and Microsoft Enterprise Services Work Order with Microsoft Corporation in the amount of $1,361,037 for Unified Support of licensed products, for the period of May 5, 2024, through May 4, 2027.
This request seeks to increase the purchase order #30681 by $25,891 to account for actual usage (“True-Up”) during the second year of the agreement in accordance with the payment terms. On June 4, 2024 the Purchasing Agent approved the continued use of Microsoft Corporation.
CONSEQUENCE OF NEGATIVE ACTION:
Failure to approve this action will delay payment of an outstanding invoice and may subject the County to a additional late fees, credit review and potential legal action.