To: Board of Supervisors
From: Dr. Grant Colfax, Health Services Director
Report Title: Purchase Order with Computacenter United States Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services Director, a purchase order with Computacenter United States Inc. in an amount not to exceed $298,011 for the purchase of Dell Virtual Desktop Infrastructure servers and the accompanying five-year hardware and software support services for the period from September 10, 2025 through September 9, 2030.
FISCAL IMPACT:
Approval of this action will result in a one-time expenditure of up to $298,011 and will be funded by Hospital Enterprise Fund I revenues.
BACKGROUND:
Contra Costa Health (CCH) is replacing Dell Virtual Desktop Infrastructure (VDI) servers that are nearing the end-of-life cycle, rendering them ineligible for maintenance or operation. CCH continues to migrate desktops and individual productivity tools into virtual desktop and cloud-based platforms. This significantly improves disaster resilience and eliminates the need to purchase approximately 650 additional physical desktops by migrating the workload onto the VDI servers, resulting in cost savings equivalent to approximately $5.3 million dollars.
On February 14th, 2017, the Board approved agenda C.51 to execute a purchase order with Dell Marketing L.P. and approved Dell’s Customer Purchase Agreement No. 23-614, which also governs this purchase.
On October 24th, 2023, the Board approved agenda item C.52, to execute blanket purchase order #29156 with Citrix and Computacenter, under Computacenter’s Master Services Agreement No. 112294, which also governs this purchase.
From October 13, 2023 through October 27, 2023 a Request for Proposal No. 2310-699 was conducted to solicit bids for High Density VDI Cluster Servers. Computacenter United States Inc. and Direct Systems Support both submitted proposals and evaluation units. After a thorough evaluation Computacenter United States Inc. was selected as the preferred vendor.
On February 27, 2024, the Board approved agenda file item C.94, to execute purchase order #29826 with Computacenter United States Inc. for Dell PowerEdge Servers and hardware and software support in the amount not to exceed $398,708 for the period from April 1, 2024, through May 1, 2029.
CONSEQUENCE OF NEGATIVE ACTION:
The current virtual platforms are used within Epic Target Platform specifications, requiring constant updates of the VDI servers to maintain valid support on non-obsolete hardware. Failure to cycle the VDI servers puts CCH at risk of losing its installation compliance discount with Epic and reduces reliability of electronic medical record system and staff productivity.