To: Board of Supervisors
From: Anna Roth, Health Services Director
Report Title: Amendment #23-636-2 with Zipari, Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County an Amendment, Statement of Work, and Order Form (under Contract #23-636-1) with Zipari, Inc., a corporation, to increase the contract payment limit by $299,679, from $200,000 to a new payment limit of $499,679 and to extend the termination date to July 23, 2027, and for successive (1) year renewal terms thereafter until termination for a subscription to an online provider directory for Contra Costa Health Plan (CCHP) members and the general public.
FISCAL IMPACT:
Approval of this Amendment will result in additional expenditures of up to $299,679 and will be funded as budgeted by the department in FY’s 2024-27, by 100% Contra Costa Health Plan Enterprise Fund II. (Rate increase).
BACKGROUND:
This Contract meets the needs of CCHP by providing software as a service subscription for an online provider directory for Contra Costa Health Plan (CCHP) members and the general public. California Health and Safety Code section 1367.27, subdivision (m), requires health care service plans annually submit provider directory policies and procedures to the California Department of Managed Health Care, a state agency that regulates health care coverage in California. Zipari provides software and support services to assist CCHP in meeting state mandate(s) by providing healthcare information to its providers and members, delivering a public version of the online search engine (provider directory) to be accessed by CCHP Members and County Staff.
On July 24, 2018, the Board of Supervisors approved Contract #23-636 with Healthx, Inc., including mutual indemnification, for provider directory software and support services for the CCHP on-line directory, for the period July 24, 2018 through July 23, 2021.
In December 2021, the Purchasing Manger approved Contract #23-636-1 with Healthx, Inc., for provider directory software and support services for the CCHP on-line directory, for the period July 24, 20118 through July 23, 2024.
CCHP has been contracting with this vendor since (at least) July 2018 for its services concerning an online Provider Directory. Effective December 31, 2021, Healthx, Inc. merged into Zipari, Inc., making Zipari the successor in interest to Healthx, Inc. under the contract with the County.
The Contract is needed to enable CCHP to provide mandatory services regarding its online Provider Directory. CCHP will monitor measurable service contract deliverables with outcomes required of the Contractor. The availability of the subscription services (such) as the provider directory, policies, and procedures, will be monitored by the department in compliance with Section III(B)(7) of the Purchasing Policy. This Contract was approved by Contra Costa Health Services Personnel Unit to ensure there was no conflict with labor relations.
CONSEQUENCE OF NEGATIVE ACTION:
If this Amendment is not approved, CCHP will not have access to the Contractor’s medical provider directory secure messaging platform used by CCHP Members and County Staff, jeopardizing non-compliance with state mandates.