To: Board of Supervisors
From: Marc Shorr, Information Technology Director
Report Title: Contract with Computacenter United States, Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute a contract with Computacenter United States, Inc. in an amount not to exceed $75,000 for professional services to support the implementation of the County’s Enterprise Private Cloud environment, for the period of September 15, 2025, to September 14, 2026.
FISCAL IMPACT:
The cost of this purchase is included in the Department’s FY 25-26 budget. 100% User Departments.
BACKGROUND:
The Department of Information Technology (DoIT) is implementing a modern Enterprise Private Cloud environment to enhance service delivery, improve system scalability, and strengthen data protection for internal County operations. This effort supports the County’s goal of consolidating infrastructure, improving resource efficiency, and aligning with industry best practices in cloud technologies. All required hardware and software - including Cisco UCS, VMware Cloud Foundation, Pure Storage, and Rubrik Security Cloud - have been previously procured. The County now requires specialized professional services to complete the installation, configuration, and training necessary to fully implement the environment.
Computacenter was selected to provide these services based on their subject matter expertise, proven past performance, and alignment with the County’s technical and project management requirements. The purchase is being made under a sole source justification, as Computacenter is uniquely positioned to deliver these services without disruption to existing operations, ensuring continuity, efficiency, and compliance with County standards.
Under the contract, except for liability arising from claims for bodily injury, death, and property damage arising out of the contractor's performance and the contractor's indemnity obligations, the maximum liability for damages is either the aggregate amount of fees paid to the contractor for services during the previous 12-month period or $100,000. The County also agrees to a special condition to defend, indemnify and hold Contractor harmless from and against any and all damages, costs and expenses (including reasonable attorneys’ fees), claims and liabilities arising out of any claim by a third party relating to the County’s negligence or misconduct in performing this Contract or any claim of infringement of a third party’s U.S. patent, trade secret, or copyright arising from County’s unauthorized use of any hardware and/or software products purchased by County.
DoIT consulted with County Labor Relations and confirmed that the specialty professional services provided by Computacenter US, Inc. do not duplicate DoIT staff responsibilities and notification to any union groups was not necessary.
CONSEQUENCE OF NEGATIVE ACTION:
If professional services with Computacenter are not secured, the County may experience delays in implementing the Enterprise Private Cloud, along with potential challenges in system configuration, service delivery, and meeting data protection objectives.