To: Board of Supervisors
From: Dr. Grant Colfax, Health Services Director
Report Title: Contract #77-245-3 with United Med Transportation Inc (dba United Med Transport/UMT)
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee

RECOMMENDATIONS:
APPROVE and AUTHORIZE the Health Service Director, or designee, to execute on behalf of the County Contract #77-245-3 with United Med Transportation Inc (dba United Med Transport/UMT), a corporation, in an amount not to exceed $600,000, to provide non-emergency medical transportation (NEMT) services for Contra Costa Health Plan (CCHP) members and County recipients, for the period September 1, 2025 through August 31, 2028.
FISCAL IMPACT:
Approval of this Contract will result in contractual service expenditures of up to $600,000 over a three-year period and will be funded 100% by CCHP Enterprise Fund II revenues.
BACKGROUND:
CCHP has an obligation to provide certain NEMT services for its members under the terms of their Individual and Group Health Plan membership Contracts with the County. NEMT services provide transportation to and from covered Medi-Cal services for eligible members. These services also prioritize safety, accessibility, and comfort for passengers, with specially equipped vehicles. This Contractor has been part of the CCHP Provider Network providing NEMT services while fostering a deep understanding of the CCHP organization’s mission, values, and long-term objectives since September 1, 2019.
This Contract is entered into under and subject to the following legal authorities: California Government Code §§ 26227 and 31000; Health and Safety Code § 1451. These NEMT services are mandated by the California Department of Health Care Services (DHCS) under federal law, which requires Medi-Cal Managed Care Plan’s to cover transportation-related travel expenses as set forth in 42 CFR section 440.170 (a)(3)(iii). Health Services Personnel approved this Contract to ensure no conflicts with labor relations. Contractor currently cooperates with and participates in CCHP’s Quality Management Program which consists of quality improvement activities to improve the quality of care and services and member experience. Cooperation includes collection and evaluation of performance measurement data and participation in the organization’s clinical and service measure Quality Improvement Programs. Per Administrative Bulletin 600.3, the Department has posted a continuous Request for Qualifications and maintains a current qualified list of vendors at all times.
In September 2022, the County Administrator approved and the Purchasing Services Manager executed Contract #77-245-2 with United Med Transportation Inc (dba United Med Transport/ United Transportation/ UMT), in an amount not to exceed $60,000, for the provision of non-emergency medical and non-medical transportation services for CCHP members, for the period September 1, 2022 through August 31, 2025.
Approval of Contract #77-245-3 will allow the Contractor to continue to provide NEMT services for CCHP members and County recipients through August 31, 2028. This Contract delay was due to extended negotiation of Contract terms between Division and Contractor.
CONSEQUENCE OF NEGATIVE ACTION:
If this Contract is not approved, Contractor will not provide NEMT services needed for CCHP members and County recipients which will place CCHP out of compliance with the DHCS.