To: Board of Supervisors
From: Anna Roth, Health Services Director
Report Title: Contract Amendment #76-789-4 with Vizient, Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County a Statement of Work (SOW) with Vizient, Inc., a corporation, effective August 1, 2024, and increase the payment limit of Contract #76-789 by $35,000, from $969,040 to a new payment limit of $1,004,040 for administration of an organizational culture and engagement survey and consulting services with no change in the contract’s term of October 1, 2022 through September 30, 2027.
FISCAL IMPACT:
Approval of this SOW will result in additional annual expenditures of up to $35,000 and will be funded 50% by savings realized through the Vizient group purchasing agreement and 50% Hospital Enterprise Fund I revenues.
BACKGROUND:
Vizient, Inc. provides expertise, analytics, and advisory services through solutions and services that improve the delivery of high-value care by aligning cost, quality, and performance. This Vizient Safety, Culture, Operational Reliability, Resilience/Burnout and Engagement (SCORE) SOW meets the county's needs by providing Contra Costa Regional Medical Center (CCRMC) survey administrator and consulting services.
The execution of this SOW will allow CCRMC access to Vizient’s SCORE platform. Vizient will administer the SCORE survey and provide consulting support for the survey. This survey will help CCRMC formulate a strategic plan geared towards cultural and operational improvement. Contract deliverables include, setup, mapping, administration, analytics reporting and leadership briefing. Per the terms of the SOW, the initial term will commence on the effective date and continue for twelve (12) months. CCRMC’s Quality Management, Utilization Management, and Contract Monitor Staff meet regularly to ensure monitoring and performance measures in the contract are upheld. This contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.
On December 13, 2022, the Board of Supervisors approved Contract #76-789 with Vizient, Inc., authorizing the execution of the Master Services Agreement (MSA), for the provision of group purchasing program services, for CCRMC for the period from October 1, 2022, through September 30, 2025.
On October 17, 2023, the Board of Supervisors approved Contract Amendment #76-789-1 with Vizient, Inc., in an amount not to exceed $435,000, for the execution of a Supply Chain Consultant SOW (under the MSA) for the period November 1, 2023, through December 31, 2026.
On April 22, 2024, the Board of Supervisors approved Contract Amendment #76-789-2 with Vizient, Inc., to execute a Patient Safety Organization (PSO) SOW (under the MSA), increase the payment limit by $64,040 to a new payment limit of $499,040 and extend the termination date from December 31, 2026 to September 30, 2027 for additional advisory services for Contra Costa Health.
On June 4, 2024, the Board of Supervisors approved Contract Amendment #76-789-3 with Vizient, Inc., to execute a Member Network Services SOW (under the MSA) and increase the payment limit by $375,000 to a new payment limit of $874,040, with no change in the term through September 30, 2027.
On July 23, 2024, the Board of Supervisors approved Contract Amendment #76-789-6 with Vizient Inc., to execute a Supplier Diversity Platform Subscription SOW (under the MSA) and increase the payment limit by $95,000 to a new payment limit of $969,040, with no change in the term through September 30, 2027.
Under this Contract Amendment #76-789-4, the parties will execute the SCORE SOW (under the MSA). The term of this SOW is from the effective date (August 1, 2024) and will continue for a period of twelve (12) months. The division is requesting a retroactive effective date for this amendment due to a delay caused in negotiations between the parties. Approval of this Contract Amendment #76-789-4 allows the Contractor to provide SCORE SOW services for a period of twelve (12) months, through July 31, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If this Contract is not approved, CCRMC will not have access to Vizient’s services regarding the administration of an integrated organizational culture and engagement survey that measures organizational safety, operational risk, reliability, burnout, and employee/physician engagement losing the benefit of access to quality improvement and other leadership educational resources provided under the SOW and therefore, out of compliance with Joint Commission requirements.