To: Board of Supervisors
From: Marla Stuart, Employment and Human Services Director
Report Title: 20-728-0 (Admin-IT) SolarWinds Observability SaaS Logs with SolarWinds Worldwide, LLC Purchase Order
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee to execute on behalf of the Employment and Human Services Director a purchase order with SolarWinds Worldwide, LLC, subject to SolarWinds’ End User License Agreement, in an amount not to exceed $1,761 for the purchase of SolarWinds Observability Subscription for the period November 30, 2025, through November 29, 2028.
FISCAL IMPACT:
54% Federal, 38% State, 8% County; which is all budgeted in FY25/26
BACKGROUND:
The Employment and Human Services Department (EHSD), IT seeks to purchase SolarWinds Worldwide, LLC Observability Software as a Service (SaaS) Logs-1 GB/Month, 30-Day Retention based service. A monthly service that provides log management and analysis capabilities within SolarWinds Observability platform. This monitoring will enable EHSD IT to proactively identify problems and work on solutions in a timely manner. This purchase order is subject to an end user license agreement with Supplemental Terms and Conditions that includes an indemnification provision from the County to SolarWinds for claims based on the County’s use of the services and a limitation of liability that caps liability at the amount of fees paid in the twelve months prior to any claim arising. This vendor was selected per procurement requirements outlined in Administrative Bulletin 600.3.
CONSEQUENCE OF NEGATIVE ACTION:
The County, EHSD IT, would lose real-time log visibility, increasing the risk of slower problem resolution, security vulnerabilities, system downtime, and compliance issues.
CHILDREN’S IMPACT STATEMENT:
This purchase order supports all five of the community outcomes established in the Children's Report Card: (1) "Children Ready for and Succeeding in School"; (2) "Children and Youth Healthy and Preparing for Productive Adulthood";(3)"Families that are Economically Self-Sufficient"; (4) "Families that are Safe, Stable and Nurturing"; and (5) "Communities that are Safe and Provide a High Quality of Life for Children and Families,” by supporting staff working directly with families and children.