To: Board of Supervisors
From: Warren Lai, Public Works Director/Chief Engineer
Report Title: Lease for office space at 2600 Stanwell Drive, Suites 103, 110 and 120, Concord, for the Health Services Department- Miles Hall Call Center
Recommendation: Recommendation of the County Administrator
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a lease with 2600 Stanwell, LLC for approximately 6,480 square feet of office space located at 2600 Stanwell Drive, Suites 103, 110, and 120, Concord, for the Health Services Department- Miles Hall Call Center, for a term of ten years, at an initial annual rent of $145,411 with annual increases thereafter, and two 2-year renewal options.
FISCAL IMPACT:
The lease will obligate the County to pay rent of $1,666,977 over the ten-year term. 100% Measure X Fund.
BACKGROUND:
The Miles Hall Call Center serves as the central dispatch and coordination hub for the A3 Crisis Response Program within the Community Response Division of Contra Costa Health. This lease will provide dedicated space for call center operations, including dispatch stations, supervisory offices, and the meeting and storage space necessary to support continuous operations. Co-locating the Miles Hall Call Center with the H3 program in the same building will enhance coordination and operational efficiency among crisis response services.
The Miles Hall Call Center provides real-time behavioral health crisis triage, connecting individuals with trained staff who de-escalate crises by telephone or dispatch mobile crisis teams when an in-person response is necessary. As the primary point of entry for A3 services, the call center plays a critical role in ensuring timely, coordinated behavioral health crisis response throughout Contra Costa County.
CONSEQUENCE OF NEGATIVE ACTION:
Not authorizing the lease would require finding another suitable location to locate a growing staff, at increased rent, together with the associated expenses of moving and constructing new tenant improvements.