To: Board of Supervisors
From: Dr. Grant Colfax, Health Services Director
Report Title: Ratify the Execution of Trakstar Agreement with Mitratech Trakstar, Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
RATIFY the Health Services Administrator’s September 24, 2024, execution of an Agreement with Mitratech Trakstar, Inc., and APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the County Contract Amendment to Order Form (County Contract #23-874) with Mitratech Trakstar, Inc., in an amount not to exceed $68,750 for a hosted Emergency Medical Technician (EMT) and paramedic licensing software system, for the period November 15, 2024 through November 14, 2027.
FISCAL IMPACT:
This Contract Amendment will result in contractual service expenditures of up to $68,750 over a 3-year period and will be funded 100% Measure H Funding.
BACKGROUND:
Mitratech Trakstar is used by the Contra Costa Health Department’s Emergency Medical Services (EMS) Division to provide essential training for EMTs and paramedics, allowing managers to track employees' progress efficiently.
On November 5, 2020, the initial purchase order was issued to Applied Training Systems, Inc. (now known as Mitratech Trakstar, Inc.) for a one (1) year software subscription for a hosted EMT and paramedic licensing software system. It was then superseded by a purchase order that was issued on September 29, 2021, to cover a 3-year term from November 15, 2021 through November 14, 2024.
Under the Trakstar Agreement, the County is obligated to defend, indemnify and hold the Contractor and its officers, directors, employees, agents, affiliates, licensors, distributors, and resellers harmless against any loss, damage, expense, or cost, including reasonable attorney’s fees, arisings out of a claim, demand, proceeding, or lawsuit by a third party out of County’s breach of its representation, warranties and covenants. Additionally, Contractor’s liability is limited to one time (1x) the subscription fee paid by County for the contract year in which the cause of action first arose. The Division is requesting a retroactive effective date due to delays caused by contractor initaited documenation and policy changes.
Approval of Contract Amendment to Order Form (County Contract #23-874), with Mitratech Trakstar, Inc. will allow for a continuation of training for EMTs and paramedics through November 14, 2027. This Contract Amendment was delayed due to County not receiving the necessary documents until October 17, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
Failure to approve this contract will cause annual competency recertification to be put on hold. If individual staff orientation and annual competency recertifications are not completed, staff will be out of compliance with regulatory agencies which affect licensure and Contra Costa Health’s deprtment policies, procedures, and job requirements.