To: Board of Supervisors
From: Anna Roth, Health Services Director
Report Title: Contract #77-668 with Integral Transit LLC
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee

RECOMMENDATIONS:
APPROVE and AUTHORIZE the Health Service Director, or designee, to execute on behalf of the County Contract #77-668 with Integral Transit LLC, a limited liability company, in an amount not to exceed $400,000, to provide non-emergency medical transportation (NEMT) services for Contra Costa Health Plan (CCHP) Medi-Cal members and County recipients, for the period August 1, 2024 through July 31, 2026.
FISCAL IMPACT:
Approval of this Contract will result in contractual service expenditures of up to $400,000 over a two-year period and will be funded 100% by CCHP Enterprise Fund II revenues.
BACKGROUND:
CCHP has an obligation to provide certain NEMT services for its members under the terms of their Individual and Group Health Plan membership contracts with the County. NEMT services provide transportation to and from covered Medi-Cal services for eligible members. This Contractor is new to the CCHP Provider Network and will provide NEMT services while fostering a deep understanding of the CCHP organizations mission, values, and long-term objectives beginning August 1, 2024.
This Contract is entered into under and subject to the following legal authorities: California Government Code §§ 26227 and 31000; Health and Safety Code § 1451. Health Services Personnel approved this Contract to ensure no conflicts with labor relations. Contractor currently cooperates with and participates in CCHP’s Quality Management Program which consists of quality improvement activities to improve the quality of care and services and member experience. Cooperation includes collection and evaluation of performance measurement data and participation in the organization’s clinical and service measure Quality Improvement Programs.
The nature of the NEMT services needed is complex and requires seamless coordination, integration and collaboration with existing programs and systems. This Contract renewal will maintain comprehensive area coverage for the entire CCHP membership and meet the Knox-Keene Act, time and distance mandate required by the State of California Department of Managed Health Care (DMHC) services. These contracted services were determined to be exempt from Administrative Bulletin 600.3 solicitation requirements by the Public Works Department’s Purchasing Division.
Under new Contract 77-668 Contractor will provide NEMT services for CCHP Medi-Cal members and County recipients through July 31, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
If this Contract is not approved, Contractor will not provide NEMT services needed for CCHP members and County recipients which is out of compliance with the Department of Health Care Services (DHCS).