To: Board of Supervisors
From: Marc Shorr, Information Technology Director
Report Title: Purchase Order with General Datatech, L.P. for Rubrik Cloud Data Management and Data Security Services
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, on behalf of the Chief Information Officer, to execute a purchase order, with General Datatech, L.P. (GDT), in an amount not to exceed $135,000 to renew licensing for Rubrik Cloud Data Management and Data Security Services for the period of September 1, 2023, through August 31, 2024.
FISCAL IMPACT:
The cost of this product is included in the department’s FY 23-24 budget. (100% User Departments)
BACKGROUND:
In 2020, DoIT purchased the Rubrik Cloud Data Management and Data Security Services back-up solution through reseller, Integrated Archive Systems (now General Datatech L.P.), as the existing County backup appliances were end-of-life, and unreliable. DoIT, in conjunction with other County departments represented on the County’s ITAC committee, evaluated new vendors to provide a replacement for the County’s current backup solution, and Rubrik was recommended as the new County standard. The original three-year agreement included licensing, maintenance, and support.
In 2023, DoIT, in cooperation with Purchasing Services, facilitated a formal bid for the renewal of Rubrik licensing and support. General Datatech, L.P. was selected as the most cost-effective and capable vendor to provide the Rubrik services. The licensing and support will be governed by Rubrik’s End User License Agreement. The vendor provided continuity of service while the County solicitation process was conducted and finalized, resulting in the term being effective back to September 2023.
Rubrik’s End User License Agreement contains Indemnification and a Limitation of Liability which limits the total liability of Rubrik and its affiliates and licensors to the total fees paid by the County to Rubrik (or to the applicable channel partner) for the products in the twelve (12) months preceding the date of the first event giving rise to liability under this agreement. General DataTech’s Terms of Use include a limitation of liability which limits General DataTech’s liability to the lesser of $1,000 or the amount paid for services.
CONSEQUENCE OF NEGATIVE ACTION:
The County departments supported by DoIT will be at risk of not meeting standards for security, performance, reliability, and cost effectiveness. Additionally, the Rubrik products improve the County’s ability to protect and recover its intellectual assets in the event of a cyber-attack.