To: Board of Supervisors
From: Dr. Grant Colfax, Health Services Director
Report Title: Amendment to Purchase Order with Progress Software Corporation
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services Director, an amendment to purchase order #33526 with Progress Software Corporation, to update the term to September 30, 2025 through September 29, 2026, and for consecutive annual renewals thereafter unless terminated with no change to the original payment limit of $18,980 for a web application to monitor network services.
FISCAL IMPACT:
Approval of this action will result in expenditures of up to $18,980 through September 29, 2026 and is funded by Hospital Enterprise Fund I revenues.
BACKGROUND:
The web application is designed for the network and server teams to monitor services effectively. It continuously checks the heartbeat of network connectivity for switches, servers, applications, and other critical components. This tool is essential for the network team to ensure reliable connectivity and operational status as it alerts the network/server/data warehouse team of an application being down. Contra Costa Health (CCH) has been utilizing this web application as on-premises software since 2020.
On September 9, 2025 the Board of Supervisors approved item C.105 to execute purchase order #33526 with Progress Software Corporation in the amount of $18,980 and an End User License Agreement (EULA) with Progress Software Corporation for a web application to monitor services for the network and server team for the period from August 9, 2025, to August 8, 2026.
Purchase order #33526 was originally issued in alignment with the approved quote from Progress Software Corporation, however, the invoiced service term did not match the original term and the vendor was unable to revise. Approval of this action will allow the purchase order term to be corrected and ensures uninterrupted monitoring services.
The Progress Software Corporation EULA includes County indemnity and limitation of liability provisions and is governed by the laws of the State of Delaware, not California.
CONSEQUENCE OF NEGATIVE ACTION:
Failure to approve this action will impede CCHS's Network/server/data warehouse teams to receive proactive notification of servers/applications being down and will make troubleshooting and resolution of problems a lot more difficult and slower.