To: Board of Supervisors
From: Marc Shorr, Information Technology Director
Report Title: Microsoft Enterprise Services Contract
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute a contract with Microsoft Corporation in an amount not to exceed $585,000 to provide Microsoft Unified Advanced Support services and training for the period of August 23, 2023, through August 22, 2024.
FISCAL IMPACT:
The cost is budgeted in the Department’s FY 2023/24 budget and is recovered by charges to internal customers through the Department’s billing process (100% User Departments).
BACKGROUND:
The Department of Information Technology initiates the renewal of the Microsoft Support each year. Microsoft Enterprise Services contract, GVS1238-441879-560395, provides Unified Advanced Support which is essential for the ongoing operation of many of the County’s desktop computers and servers. The contract also provides for additional training credits for staff development and sustainment objectives. The County is party to a Microsoft Premier Support Services Agreement from 2014 that is extended annually for continued support services. The service period is determined by the annual renewal schedule; the 2023-2024 contract was delayed due to internal service clarification. New purchasing policies are in place to ensure items are submitted timely for Board approval in the future.
CONSEQUENCE OF NEGATIVE ACTION:
This support is a critical component to maintaining the County’s workstations and servers. Without it, DoIT may be unable to resolve issues that arise during normal County business.
☒Recommendation of the County Administrator
☐ Recommendation of Board Committee
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I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown. |
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ATTESTED: |
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Monica Nino, County Administrator and Clerk of the Board of Supervisors |
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By: |