To: Board of Supervisors
From: David O. Livingston, Sheriff-Coroner
Report Title: VMWare, Inc.
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Sheriff-Coroner, a purchase order with VMware, Inc. in an amount not to exceed $190,948 for server support and maintenance, for the period September 22, 2023 to October 4, 2026.
FISCAL IMPACT:
Approval of this request will result in a one-time expenditure of $190,948 and will be funded 100% by the General Fund (Org # 2512)
BACKGROUND:
The Office of the Sheriff uses VMware, Inc. to create virtual servers that power the major applications on the department's network. It is the lifeline of the Office of Sheriff's virtual infrastructure. The SO network has four virtual centers: Dispatch, Office of Emergency Services, ARIES and Cogent. All the critical software for each location is hosted and run in the virtual environment.
Maintenance and support for the Office of the Sheriff's VMware infrastructure is needed should the department encounter an issue with the various software that cannot be addressed without vendor support. The support would help to ensure minimal downtime and inaccessibility to major SO applications.
The department is seeking approval of this retroactive contract due to unintentional oversight caused by the substantial number of new contracts the Office of the Sheriff is currently handling. VMware has continued to provide services in good faith.
The Terms and Services include a limitation of liability provision.
CONSEQUENCE OF NEGATIVE ACTION:
If the Board does not approve, the support will not be renewed, leaving the Office of the Sheriff without access to vendor support for the software in the event an issue arises. The Office of the Sheriff's major applications could possibly cease functionality for an indefinite period, which could have major public safety implica...
Click here for full text