To: Board of Supervisors
From: John Kopchik, Director, Conservation and Development
Report Title: Contract with Gray Quarter, Inc.
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Conservation and Development (DCD) Director, or designee, to execute a contract with Gray Quarter, Inc., in an amount not to exceed $800,000 to provide support assistance for the Accela Civic Platform (Accela) permit system for the period June 1, 2024 through May 31, 2029.
FISCAL IMPACT:
No impact to the County General Fund. Costs will be covered by revenues from development application fees.
BACKGROUND:
Gray Quarter is a consulting company that provides 2nd tier managed services (technical support) and professional services for the custom configuration, scripting or enhancement of features within the Accela system (the building/planning/code enforcement/public works application tracking and permitting system). Gray Quarter's services include guidance and knowledge transfer for Department driven enhancements to the Accela Automation system for staff users and public users. The addition of Gray Quarter's services will help DCD Information Technology (IT) employees ensure the Accela system continues to run effectively for staff processing applications and for the public users applying for permits/applications online via the ePermits Center portal. All services for custom configuration, scripting or enhancement changes will be specified and approved by DCD IT employees.
Gray Quarter is an expert in Accela Automation and are Certified Professional Services Partners. The Department wishes to use Gray Quarter's services when assistance is needed outside of the basic Accela support services. DCD's Information System Programmers will be able to use Gray Quarter for assistance in scripting and customizing the Department's Accela Automation system. Our current staff do not have the expertise to perform some of the sc...
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