To: Board of Supervisors
From: Alison McKee, County Librarian
Report Title: Purchase order with Crazy Egg Inc. for the renewal of Analytics Platform bundle through February 12, 2025
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order including modified indemnification and limitation of liability with Crazy Egg, Inc., in an amount not to exceed $588 for the renewal of Analytics Platform bundle, for the period February 12, 2024 through February 12, 2025.
FISCAL IMPACT:
100% Library Fund.
BACKGROUND:
The Library Department has and continues to use Crazy Egg to provide an analytics platform that tracks and optimizes Library website visit behavior. Crazy Egg uses heatmap technologies that illustrate how patrons interact with the Library’s website. The Library uses the data to improve the website user’s experience.
The Terms and Conditions of the purchase order include limitation of liability and indemnification provisions, approved by County Counsel.
CONSEQUENCE OF NEGATIVE ACTION:
If the Purchase Order is not approved, the Contra Costa County Library will not be able to improve its website in a manner specific to Library patrons’ usage and needs.