To: Board of Supervisors
From: Susan Brajkovic, Director of Risk Management
Report Title: Purchase Order with Evident ID, Inc
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, on behalf of the Director of Risk Management, to execute a Purchase Order with Evident ID, Inc., to provide Insurance Verification-as-a-Service (IVaaS) for a total payment limit of $55,400, effective from April 1, 2026, through March 31, 2029.
FISCAL IMPACT:
Costs will be funded through the Risk Management Internal Service Fund. The total obligation of $55,400 consists of a one-time onboarding fee of $5,000 and a 3-year upfront payment of the annual platform fee (totaling $50,400).
BACKGROUND:
The purpose of this discretionary Purchase Order is to implement the Insurance Verification-as-a-Service (IVaaS) Professional Tier to automate the tracking of third-party insurance compliance. This transaction supports the County’s broader Risk Management program by providing a centralized decisioning engine for unlimited coverage types and groups.
The department selected Evident ID, Inc., following a review of their proprietary platform which includes digital and PO Box notice of cancellation support and historic Certificate of Insurance access. Service deliverables include licenses for 1,000 unique insureds, custom branding, and Application Programming Interface/Integration Support to be monitored by Risk Management staff. Per the agreement, the Purchase Order is governed by the laws of the State of California, with exclusive venue in Contra Costa County.
The Terms and Conditions contain a Limitation of Liability and Indemnification provision.
CONSEQUENCE OF NEGATIVE ACTION:
The County would be required to continue manual verification of insurance certificates, increasing the risk of administrative error, lapsed coverage by third parties, and potential uninsured liability exposure.