To: Board of Supervisors
From: Dr. Grant Colfax, Health Services Director
Report Title: Contract #77-428-3 with First Aid Transportation, LLC
Recommendation: Recommendation of the County Administrator
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RECOMMENDATIONS:
APPROVE and AUTHORIZE the Health Service Director, or designee, to execute on behalf of the County Contract #77-428-3 with First Aid Transportation, LLC, a limited liability company, in an amount not to exceed $1,500,000, to provide non-emergency medical transportation (NEMT) services for Contra Costa Health Plan (CCHP) members, for the period November 1, 2026 through October 31, 2028.
FISCAL IMPACT:
Approval of this Contract will result in contractual service expenditures of up to $1,500,000 over a two-year period and will be funded 100% by CCHP Enterprise Fund II revenues.
BACKGROUND:
CCHP has an obligation to provide certain NEMT services for its members under the terms of their Individual and Group Health Plan membership contracts with the County. As part of the CCHP Provider Network, this Contractor has delivered these services since May 1, 2022, fostering a deep understanding of the CCHP organization’s mission, values, and long-term objectives.
CCHP is also required to maintain network adequacy in accordance with applicable state and federal standards, ensuring that members have timely access to clinically appropriate behavioral health and neuropsychological services. The Contractor supports CCHP in meeting these network adequacy obligations by supplying specialized services that are limited within the local market, thereby helping CCHP uphold required access-to-care standards and avoid delays in service delivery.
This Contract is entered into under and subject to the following legal authorities: California Government Code §§ 26227 and 31000; Health and Safety Code § 1451. These NEMT services are mandated by the California Department of Health Care Services (DHCS) under federal law, which requires Medi-Cal Managed Care Plan’s to cover t...
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