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File #: 24-4053    Version: 1 Name:
Type: Consent Item Status: Passed
File created: 11/8/2024 In control: BOARD OF SUPERVISORS
On agenda: 12/3/2024 Final action: 12/3/2024
Title: APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Department of Conservation and Development, a purchase order with Bludot Technologies, Inc., in an amount not to exceed $10,000 for a customer relationship management software license for a twelve month period. (100% Land Development fees)
To: Board of Supervisors
From: John Kopchik, Director, Conservation and Development
Report Title: Purchase Order with Bludot Technologies, Inc.
?Recommendation of the County Administrator ? Recommendation of Board Committee


RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Department of Conservation and Development, a purchase order with Bludot Technologies, Inc. in an amount not to exceed $8,340 plus tax for the license and for 12 months period.

FISCAL IMPACT:
No impact to the County General Fund, costs will be fully paid for with Land Development fees.

BACKGROUND:
The Department of Conservation and Development (DCD) proposes to contract with Bludot Technologies, Inc., to provide licensing for a customer relationship software application (CRM Platform). The CRM Platform software is used to expand efforts in cultivating relationships between the County and its local small businesses. The software allows for communication and analysis of data points that will be useful going forward for the County's economic development efforts.

Bludot's CRM Platform is a web solution that allows a local government's economic development team to manage, track and engage with their local businesses. It is pre-populated with comprehensive data for all businesses within the jurisdiction. It includes functionalities to segment businesses, analyze in a map, centralize all touch-points for each business in one profile, send targeted communication to select group of businesses, track open rates and responses, integrate surveys and more. It offers a platform where staff members can collaborate and share knowledge that are critical in local business retention and expansion as well as attraction efforts.

The Bludot Technologies Agreement's Terms and Conditions, includes a limitation of liability provision which caps damages at the amount paid to the company for the services under this agreed for the twelve months prior to the act that gave rise ...

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