To: Board of Supervisors
From: Warren Lai, Public Works Director/Chief Engineer
Report Title: Contract with TWC OPS LLC for On-Call Toyota Automotive Maintenance and Repair Services, Countywide.
Recommendation: Recommendation of the County Administrator
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a contract with TWC OPS LLC, in an amount not to exceed $5,000,000, to provide on-call Toyota automotive maintenance and repair services for the period of October 1, 2026 through September 30, 2029, Countywide.
FISCAL IMPACT:
100% Fleet Internal Service Fund
BACKGROUND:
Public Works Fleet Services manages maintenance and repair operations for more than 1,700 vehicles, including Toyota models. Most of the work is performed by fleet staff but a vendor is necessary to provide overflow support during periods of high workload, at times of staffing gaps, and specialty repairs that require OEM-certified equipment.
In December 2025, the Public Works Department conducted a formal solicitation for on-call Toyota automotive maintenance and repair services, posting the Request for Proposal on BidNet Direct (RFP_F-Contr-0000000153). TWC OPS LLC d/b/a Toyota Walnut Creek was the sole and qualified vendor awarded the contract.
Fleet Services is requesting approval of a service contract with TWC OPS LLC d/b/a Toyota Walnut Creek for the term October 1, 2026 through September 30, 2029 in the amount of $5,000,000.
CONSEQUENCE OF NEGATIVE ACTION:
Without approval of this contract, no vendor would be available to service and repair the fleet’s Toyota models, potentially disrupting Countywide fleet operations.