To: Board of Supervisors
From: Ben Winkleblack, Animal Services Director
Report Title: Accept the 2024 Strategic Plan for Contra Costa Animal Services
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
ACCEPT the 2024 Strategic Plan for Contra Costa Animal Services and provide direction.
FISCAL IMPACT:
No direct fiscal impact. Acceptance of the Strategic Plan by the Board of Supervisors will allow the Department to proceed with implementation.
BACKGROUND:
In 2017, Animal Services submitted a Board Order detailing a 5-Year Strategic Plan for 2018-2023. For 2024-2029, an updated Strategic Plan has been developed, in collaboration with Citygate Associates, that articulates the organization's vision for the future and illustrates a pathway to achieving the department's objectives for the next five years. This plan identifies critical areas for improvement within the animal sheltering industry and establishes performance metrics for practical evaluation.
The 2024 5-Year Strategic Plan's development includes feedback from Animal Services and County leadership, volunteers, cities receiving services, and community partners. The collaborative process has actively engaged key stakeholders to ensure their interests are adequately represented. The plan is recommended to begin in fiscal year 2024-2025.
The plan leverages departmental challenges, opportunities, and partnerships as drivers for innovation in animal services. Upon review, two areas have been classified as "Crisis Critical": Capacity for Care and Policy and Philosophy on Sheltering and Euthanasia.
Additionally, five key themes have been identified, covering eighty-two (82) recommended actions aimed at enhancing the Department's effectiveness. These themes include communication, resource allocation, leadership and organizational culture, and the scope of services provided.
Following the approval of the Strategic Plan, a measurable implementation framework ...
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