To: Board of Supervisors
From: Marc Shorr, Information Technology Director
Report Title: Purchase Order with Tone Software Corporation
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, on behalf of the Chief Information Officer, to execute a purchase order with Tone Software Corporation in an amount not to exceed $4,900 for the renewal of Mail2ZOS software maintenance for the period of January 1, 2025, through December 31, 2025.
FISCAL IMPACT:
The cost is charged to the user departments. 100% User Departments.
BACKGROUND:
Tone Software specializes in providing management and monitoring solutions for information technology (IT) systems which are designed to enhance the performance, availability, and security of IT infrastructures. Tone Software is also known for solutions related to the management of IBM mainframe systems.
This purchase includes the renewal of the Mail2ZOS license and software maintenance which includes:
• 24x7 Technical Support
• All product maintenance and patches released to address any functional issues
• All new product versions and enhancements as they become available
• All mainframe operation system certifications as they become available
The agreement with Tone Software Corporation contains a limitation of Tone’s liability to the amount of fees paid by the County under the agreement.
CONSEQUENCE OF NEGATIVE ACTION:
If this purchase is not approved the Mail2ZOS product will no longer be supported, and any issues become the County’s sole responsibility to address, including any incompatibility with the operating system, and no further product license keys will be issued, which are necessary for operation.