To: Board of Supervisors
From: Dr. Grant Colfax, Health Services Director
Report Title: Contract Amendment #72-124-7 with Ride Roundtrip, Inc.
Recommendation: Recommendation of the County Administrator
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract Amendment #72-124-7 with Ride Roundtrip, Inc., a corporation, effective July 1, 2026, to amend Contract #72-124 (as amended by Contract Amendment #72-124-1 through 72-124-6), to increase the payment limit by $10,000,000, from $20,000,000 to a new payment limit of $30,000,000, for additional development, implementation, management and hosting of its ride hailing software application system utilized for transportation coordination, scheduling, and dispatch for Contra Costa Health Medi-Cal patients with no change in the term.
FISCAL IMPACT:
Approval of this Contract Amendment will result in additional expenditures of up to $10,000,000 until the agreement expires in term. FY 26/27 will be funded by 69% Contra Costa Health Plan (CCHP) Hospital Enterprise Fund II, 16% Hospital Enterprise Fund I, and 15% Health Care for the Homeless/Health Resource Services Association.
BACKGROUND:
Contra Costa Health provides social service case management to Medi-Cal patients who are identified as high utilizers who need additional services to improve their health outcomes. The County began contracting with this vendor in 2019 because transportation is a significant need for these patients. These services allow County personnel access to arrange rides for these patients via a web-based transportation booking portal. The Department of Health Care Services provides transportation services as a benefit to Medi-Cal Managed Care members under All Plan Letter (APL) 22-008.
A summary of service contract deliverables, including measurable outcomes required by the vendor to be monitored by the department in compliance with Section III(B)(7) of the Purchasing Policy...
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