To: Board of Supervisors
From: Anna Roth, Health Services Director
Report Title: Amendment #77-195-9 with Q Metrics, Inc.
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract Amendment Agreement #77-195-9 with Q Metrics, Inc., a corporation, effective December 1, 2024, to amend Contract #77-195-8, to provide additional Timely Access Provider Appointment Availability Survey (PAAS) for measurement report and report validation services and to modify Contract provisions to conform to Department of Managed Healthcare (DMHC) requirements with no change in the payment limit of $525,000 or the original term of May 1, 2024 through April 30, 2027.
FISCAL IMPACT:
Approval of this Amendment will not impact the payment limit of $525,000 and is funded 100% by CCHP Enterprise Fund II revenues. (No rate increase)
BACKGROUND:
CCHP has an obligation to provide certain CCHP member services including surveys of CCHP members to facilitate the best practices in providing member services. This Contractor provides administration of the annual PAAS and post validation services for CCHP and has been providing member survey services since June 1, 2018. Contractor currently cooperates with and participates in CCHP's Quality Management Program which consists of quality improvement activities to improve the quality of care and services and member experience. Cooperation includes collection and evaluation of performance measurement data and participation in the organization's clinical and service measure Quality Improvement Programs. This Contract is entered into under and subject to the following legal authorities: California Government Code ?? 26227 and 31000; Health and Safety Code ? 1451. Health Services Personnel approved this contract to ensure no conflicts with labor relations.
On July 9, 2024, the Board of Supervisors approved Con...
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