To: Board of Supervisors
From: Ellen McDonnell, Public Defender
Report Title: Master Services Agreement and Purchase Order with Rev.com
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee

RECOMMENDATIONS:
APPROVE and AUTHORIZE the Public Defender, or designee to execute a Master Services Agreement with Rev.com for the period June 1, 2026 through May 31, 2027, and yearly thereafter until terminated by the parties in accordance with the terms of the Master Services Agreement; and APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Public Defender’s Office, a purchase order with Rev.com in an amount not to exceed $50,000, subject to the terms of the Master Service Agreement, for the purchase of transcription services for the period June 1, 2026 through May 31, 2027.
FISCAL IMPACT:
Approval would allow the department to enter an agreement in an amount of up to $50,000 when online transcription services are requested and performed by this vendor. Any expenditure against this purchase order will be fully funded by the department’s General Fund allocation.
BACKGROUND:
Rev.com provides online transcription services, which transcribes court, witness interrogation, and law enforcement videos for the Public Defender’s Office. The department has used Rev.com for many years and have found them to be efficient, accurate, and timely in their transcription services.
This agreement incorporates Rev.com’s Master Services Agreement and Data Processing Addendum, which includes an indemnification provision from the County to Rev.com, as well as a limitation of liability on behalf of Rev.com.
CONSEQUENCE OF NEGATIVE ACTION:
The department’s attorneys and investigators will not have access to essential transcription services.