To: Board of Supervisors
From: Marla Stuart, Employment and Human Services Director
Report Title: Purchase Order for 360Civic Ironwall Online Privacy Service, a web-based service to protect Personal Identifiable Information
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Employment and Human Services Department, a purchase order and related agreement with 360Civic in an amount not to exceed $29,700, subject to the terms of Ironwall360's Service Agreement, for the purchase of IronWall Online Privacy Service, a web-based service to protect the Personal Identifiable Information of employees and their families for the period April 1, 2026, through March 31, 2028.
FISCAL IMPACT:
54% Federal; 38% State; 8% County General Fund; of which $9,900 is budgeted in FY25/26, $9,900 will be budgeted in FY26/27, and $9,900 will be budgeted in FY27/28.
BACKGROUND:
Child Welfare Staff are among the professionals who are at high risk of being targeted online or in real life because of their job function. The large volume of personal identifiable information (PII) available on the internet can create a potential risk to the safety of social workers. It is imperative their identities are protected to minimize threats/retaliation, or inappropriate use of information by their clients who are disgruntled due to the nature of the employee's work.
360Civic's IronWall Online Privacy Service has a proven ability at finding and removing Personal Identifiable Information from online databases, and to maintain that protection on an ongoing basis. Privacy status reports are updated in real-time and available 24/7 via their custom and secure online portal. A detailed onboarding process, including training on how to use and tailor the portal to the specific employee and their family, is provided, as well as ongoing support.
275 employees and their familie...
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