To: Board of Supervisors
From: Kristin Connelly, Clerk-Recorder
Report Title: Contract Amendment with KnowInk, LLC
Recommendation: Recommendation of the County Administrator
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RECOMMENDATIONS:
APPROVE and AUTHORIZE the Clerk-Recorder, or designee, to execute a contract amendment with KnowInk, LLC to increase the payment limit by $300,000 to a new payment limit of $1,500,000 and extend the term through June 30, 2027, with annual renewals thereafter, to provide electronic polling place rosters, maintenance, and data.
FISCAL IMPACT:
100% General Fund with Technology Replacement funds. The costs of this agreement are within the Department’s operating budget.
BACKGROUND:
The Department began using electronic polling place rosters (Poll Pads) in 2020 due to Governor Executive Orders N-64-20 and N-67-20. These electronic Poll Pads replace paper rosters at the polls and enable polling place staff to look up a voter and their ballot status in real-time, helping to streamline in-person voting operations and improve the in-person voting experience for voters.
The department sought the initial 2020 purchase with a sole-source justification. Most recently in September 2025, the Board approved a contract amendment with a payment limit of $1,200,000 and a term through June 30, 2026. The Department refreshed its aging fleet of 400 poll pads in March 2026. The current contract amendment proposes to increase the payment limit by $300,000 to $1,500,000 for continued equipment maintenance and data storage, and extend the term through June 30, 2027, to continue offering electronic rosters at the polls for voters.
CONSEQUENCE OF NEGATIVE ACTION:
The Department would need to identify an alternate service provider and obtain a similar product/service in advance of the 2026 General Election to maintain compliance with election code requirements. Implementing a new system will result in substantial additional costs for the purchase of a new system, require extensive testing ...
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