To: Board of Supervisors
From: Anna Roth, Health Services Director
Report Title: Purchase Order with Microsoft Corporation
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services Director, a purchase order and a Microsoft Enterprise Services Work Order with Microsoft Corporation in an amount not to exceed $1,361,037, for Microsoft's Unified Support for licensed products during the period of May 5, 2024, through May 4, 2027.
FISCAL IMPACT:
Approval of this action will result in expenditures of up to $1,361,037 over a three-year period and will be funded by Hospital Enterprise Fund I revenues.
BACKGROUND:
The County Health Services Department uses the Unified Support from Microsoft for advanced support on all Microsoft licenses on the Enterprise Agreement. This is a renewal for software support starting in 2019. Unified provides advanced support, faster response times, automatic escalations, and a dedicated account manager to assist in recovery solutions. This service also includes proactive support engagements for building out ad-hoc solutions and upgrades.
On June 13, 2023, the Board of Supervisors approved agenda item C.114 to execute Purchase Order (#28275) with Microsoft Corporation in the amount of $359,238 and a Microsoft Enterprise Work Order for Microsoft's Unified Support for licensed products, for the period from May 5, 2023 through May 4, 2024.
This renewal was received four weeks prior to its expiration, contributing to the delayed submission of this request. The stakeholder has since initiated a meeting with the Procurement team to review all contracts and purchase orders, aiming to obtain expiration dates to request renewals well in advance and avoid such delays in the future.
On June 4, 2024 the Purchasing Agent approved the continued use of Microsoft Corporation.
CONSEQUENCE OF NEGATIVE ACTION:
Failure...
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