To: Board of Supervisors
From: John Kopchik, Director, Conservation and Development
Report Title: Purchase Order with BMC Software, Inc. for License Renewal
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Conservation and Development Director, a purchase order with BMC Software, Inc., in an amount not to exceed $40,211.07 for the renewal of the license, including support and maintenance, of the department's help desk, asset management and hardware/software patching management systems, for the period September 30, 2024 through September 29, 2029.
FISCAL IMPACT:
No impact to the County General Fund, costs will be fully paid for with the Land Development Fund.
BACKGROUND:
The Department of Conservation and Development (DCD) has been using BMC Track-It and BMC Client Management software for over ten years. BMC Track-It provides help desk and asset management of our software and computer and server hardware. BMC Client Management allows us to manage and secure our client devices (patching) to help DCD remain security compliant. Renewing our license and related support and maintenance would allow us to be current with patching of our systems.
BMC’s End User License Agreement includes a limitation of liability provision which caps damages at the amount paid for the license.
CONSEQUENCE OF NEGATIVE ACTION:
DCD will not be able to continue to use existing tools to provide help desk functionality, asset management of our computer/server hardware and software or remain current with patching of our systems to be security compliant.