To: Board of Supervisors
From: David O. Livingston, Sheriff-Coroner
Report Title: Quest Software, Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Sheriff-Coroner, a purchase order with Quest Software, Inc., in an amount not to exceed $8,120, for the purchase of additional KACE licenses, for the period August 1, 2025 through July 31, 2026.
FISCAL IMPACT:
Approval of this request will result in up to $8,120 in contractual service expenditures over a 1-year period and will be funded 100% by the General Fund.
BACKGROUND:
KACE is an endpoint management solution that allows the Office of the Sheriff to address hardware and software asset management, bolster network security and service end-user systems. It is used by the department and is the primary software the IT Help Desk team uses to manage and respond to user support requests. It gives the ability to discover and track devices in the Office of the Sheriff environment, automate administrative tasks, keep compliance requirements up-to-date and secure data from a range of vulnerabilities.
This purchase order is for the purchase of additional licenses that are needed to manage the growing number of devices deployed throughout the department.
The Software Transaction Agreement includes a limitation of liability from the County to the Contractor.
CONSEQUENCE OF NEGATIVE ACTION:
If the Board does not approve, the Office of the Sheriff will not be able to manage the growing number of device deployments, which would limit access to the latest software updates and expose the department to cybersecurity vulnerabilities.