To: Board of Supervisors
From: Dr. Grant Colfax, Health Services Director
Report Title: Payment for Services Provided by Health Care Interpreter Network
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay $92,844 to Health Care Interpreter Network, a non-profit corporation, for additional foreign language and sign language interpretation services provided to the Health Services Department facilities during the month of June 2025, as recommended by the Health Services Director.
FISCAL IMPACT:
Approval of this action will result in a one-time expenditure in an amount of $92,844 and will be funded 100% by Hospital Enterprise Fund I revenues.
BACKGROUND:
Individuals with limited English proficiency are at risk of receiving lower quality health treatment because of language barriers. When an interpreter is not readily available patients may rely on family members, even children, to interpret health treatment instructions. California law has required hospitals to provide language assistance since 1990. The Healthcare Interpreter Network's system allows physicians at Contra Costa Regional Medical Center and Contra Costa Health Centers and various Health Services Divisions to use a software program to route calls to a video conferencing device allowing in-house interpreters and interpreters at other hospitals or remote locations to be connected within seconds to a patient. The County has contracted with Healthcare Interpreter Network for these services since 2009.
This Contract is entered into under and subject to the following legal authorities: California Government Code ?? 31000. Public Health and Contra Costa Health Center's Quality Management, Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the Contract are upheld. Health Services Personnel approved this Contract to ensure ...
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