To: Board of Supervisors
From: Anna Roth, Health Services Director
Report Title: Rescind Prior Board Action Pertaining to Contracted Services with Symplr Care Management, LLC and Approve new Contract #77-592 with Symplr Care Management, LLC
RECOMMENDATIONS:
RESCIND Board Action of June 27, 2023 (C.49), which pertained to a contract with Symplr Care Management LLC; and APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-592 containing mutual indemnification with Symplr Care Management, LLC., a corporation, in an amount not to exceed $900,000, to provide credentialing support regarding health care operations for Contra Costa Health Plan (CCHP) for the period September 1, 2023 through August 31, 2026.
FISCAL IMPACT:
This contract will result in contractual service expenditures of up to $900,000 over a 3-year period and will be funded 100% by CCHP Enterprise Fund II.
BACKGROUND:
This contract meets the needs of the County by providing CCHP services regarding its healthcare operations by increasing the efficiency of credentialing medical providers contracted in CCHP's provider network. CCHP is mandated by its contracts with Department of Health Care Services and Department of Managed Health Care to use a National Committee for Quality Assurance certified vendor to perform primary source verification on all providers and vendors who will deliver services to CCHP Members. Symplr Care Management, LLC, was chosen for its expertise in the field, and response time of the primary source verification process and issued a single source status for this contract.
On June 27, 2023 (C.49) the Board of Supervisors approved Contract #77-592 to allow the contractor to provide credentialing services for healthcare providers contracted in CCHP's provider network for the period July 1, 2023, through June 30, 2026.
This Board Order revises the term to current, and clarifies that under the contract, the County is obligate...
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