To: Board of Supervisors
From: Marc Shorr, Information Technology Director
Report Title: Purchase Order with Jamf for online technical training.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, on behalf of the Chief Information Officer, to execute a purchase order with Jamf, subject to the terms of Jamf's End User License Agreement, in an amount not to exceed $8,000 for online technical training for the period of April 15, 2024, through April 14, 2025.
FISCAL IMPACT:
The cost of this product is included in the Department’s FY23-24 budget. 100% User Departments.
BACKGROUND:
Jamf specializes in Apple device management solutions, with their flagship product being Jamf Pro, an enterprise-level MDM software tailored for Apple devices like Macs, iPhones, iPads, and Apple TVs. The Department of Information Technology (DOIT) Network Services staff requires comprehensive proficiency in utilizing Jamf Pro software and handling support inquiries. This purchase of Jamf training courses will enable the DOIT staff to enhance their current expertise, gain new competencies, and remain abreast of Jamf's latest developments through flexible online training opportunities.
Jamf’s Software License and Services Agreement contains a mutual indemnification provision and a Limitation of Jamf’s liability to the amount paid by the County with respect to the software and/or services to which they relate in the 12-month period preceding any claim. This purchase does not meet the monetary threshold for competitive bidding.
CONSEQUENCE OF NEGATIVE ACTION:
If this purchase is not approved, DOIT staff will have a limited number of technical training options which can help strengthen existing knowledge of Jamf products and acquire new skills, which can help them better serve other County departments and employees.