To: Board of Supervisors
From: Dr. Ori Tzvieli, Interim Health Services Director
Report Title: Contract #23-871 with Concord III, LLC
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute on behalf of the County Contract #23-871 with Concord III, LLC, a limited liability company, in an amount not to exceed $414,900, for hosted fax system software, maintenance and support services for Contra Costa Health (CCH) for the period from June 10, 2025 through June 9, 2028, and for successive one (1) year periods thereafter until terminated under the agreement.
FISCAL IMPACT:
This Contract will result in contractual service expenditures of up to $414,900 over a three-year period and will be funded 100% by Hospital Enterprise Fund I revenues.
BACKGROUND:
This Contract meets the needs of CCH by providing a clouded-hosted faxing service. The current fax on-premises solution consists of a production server that utilizes a Physical Dialogic Media Gateway to send and receive faxes. This includes all faxing for CCH's Electronic Health Records system, Epic EHR, and all faxing for the Contra Costa Regional Medical Center (CCRMC), its 9 Health Centers, and other CCH Divisions (Behavioral Health Services, Contra Costa Health Plan, Emergency Medical Services, Hazardous Materials, Health, Housing and Homeless Services, and Public Health) with no redundancy in place in case of an outage. This Contract will provide a cloud-hosted faxing solution to support the faxing needs of CCRMC, its Health Centers, and other CCH Divisions. A summary of service contract deliverables, including measurable outcomes required of the vendor to be monitored by the department in compliance with Section III(B)(7) of the Purchasing Policy include access to the following Cloud Fax Base features: Fac 2 email, Number porting, Direct Information Dialing Assignments, Premium support in...
Click here for full text