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File #: 25-4393    Version: 1 Name:
Type: Consent Item Status: Agenda Ready
File created: 10/9/2025 In control: BOARD OF SUPERVISORS
On agenda: 10/21/2025 Final action:
Title: APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $23,619 to Forward Advantage Holdings, Inc. for additional software maintenance and support services provided to Contra Costa Health’s Information Systems Unit for the period March 1, 2024 through October 29, 2025, as recommended by the Health Services Director. (100% Hospital Enterprise Fund I)
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To: Board of Supervisors
From: Dr. Grant Colfax, Health Services Director
Report Title: Payments for Services Provided by Forward Advantage Holdings, Inc
?Recommendation of the County Administrator ? Recommendation of Board Committee


RECOMMENDATIONS:
APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay $23,619 to Forward Advantage Holdings, Inc, a corporation, for additional network log-in software licenses, maintenance, and support for Contra Costa Health's (CCH) Information Systems Unit provided during the period March 1, 2024 through October 29, 2025, as recommended by the Health Services Director.

FISCAL IMPACT:
Approval of this payment will result in a one-time expenditure of $23,619 and will be funded 100% by Hospital Enterprise Fund I revenues.

BACKGROUND:
This Contract meets the needs of the County by providing licenses, software maintenance and support for CCH's Information Systems Unit's Information Management Program. This Program requires secure and efficient access to County computer systems for CCH hospitals and clinic staff, allowing a practical means for staff to electronically sign controlled substance medication orders within Epic CCH's electronic medical records system. Imprivata OneSign SSO offers a multi-factor authentication, Single Sign-On (SSO) solution that improves security and workflow when accessing information systems. iGel Technology Corporation's E-Prescribing (EPCS) allows doctors to prescribe medicine using a Token ID & a Windows ID in Epic and provides robust identification capabilities when electronically prescribing controlled substances. Forward Advantage Holdings is also the authorized reseller of iGel Technology Corporation Workspace Edition (OS 11 & UMS) Solution, which serves as the clinical desktop used for all patient care.

On December 7, 2021, the Board of Supervisors approved Purchase Order #24056 with Forward Advantage, Inc., for the renewal of CCH's Imprivata Single Sign On (SSO) and Confirmation ID...

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