To: Board of Directors
From: Dr. Ori Tzvieli, Interim Health Services Director
Report Title: Purchase Order with R-Computer, Inc.
☒Recommendation of the County Administrator ☐ Recommendation of Board Committee
RECOMMENDATIONS:
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Interim Health Services Director (1) a purchase order with R-Computer, Inc., in an amount not to exceed $58,600 for remote device-to-device support software for the period from March 15, 2025, through March 15, 2028, and (2) the TeamViewer End-User License Agreement with TeamViewer Germany GmbH.
FISCAL IMPACT:
Approval of this action will result in expenditures of up to $58,600 over a three-year period and will be funded by Hospital Enterprise Fund I revenues.
BACKGROUND:
TeamViewer is currently used to provide remote support to off-site staff. It has a direct integration with Intune which will be our primary end point management software. Once we fully migrate to Intune, TeamViewer will be our only way of providing remote support to our staff.
The TeamViewer License Agreement: (1) is governed by German law; (2) limits TeamViewer’s liability to the amount paid by County in the twelve months preceding any claim; and (3) obligates the County to indemnify TeamViewer for third party claims arising out of County’s breach of the terms of the License Agreement.
CONSEQUENCE OF NEGATIVE ACTION:
Failure to approve this action will result in our staff having to come on site for end user device support.