To: Board of Supervisors
From: Dr. Ori Tzvieli, Interim Health Services Director
Report Title: Rescind Prior Board Action Pertaining to Contracted Services with Experian Health, Inc.
?Recommendation of the County Administrator ? Recommendation of Board Committee
RECOMMENDATIONS:
RESCIND Board action of June 24, 2025 (C.77), which pertained to a contract with Experian Health, Inc.; and APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute on behalf of the County Contract Amendment #23-878 with Experian Health, Inc., a corporation, in an amount not to exceed $2,000,000 for electronic claims and remittance software and services for Contra Costa Health (CCH) for the period July 1, 2025 through June 30, 2030, and for successive years thereafter until terminated.
FISCAL IMPACT:
This Contract Amendment will result in contractual service expenditures of up to $2,000,000 over a five-year period and will be funded 100% by Hospital Enterprise Fund I. (No rate increase)
BACKGROUND:
This Contract Amendment meets the needs of CCH by providing an electronic claims and remittance software and services solution. Since 2001, CCH Patient Accounting has used Experian Health revenue cycle products to simplify claims processing and expedite receipt of payments. Experian Health offers solutions like the ClaimSource Claims Management System, which automates and streamlines the claims process for healthcare providers. This system helps reduce denials, increase revenues, and manage the entire claims cycle efficiently. It includes features like customizable edits, error checking, and integration with electronic medical records systems.
On October 11, 2022, the Board of Supervisors approved and the Purchasing Services Manager executed a Purchase Order with Experian Health, Inc., in an amount not to exceed $906,060 for the provision of a software subscription to Experian's Electronic Claims and Remittance Systems Software, for the period July 1, 2022 throu...
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