1. CAB Members
a. Still only three voting members, new guests joining meetings - three interested in joining CAB
b. Voted to designate first meeting of the month for membership interviews/voting
c. Due for elections – will do before end of year
2. Site Visit
a. Site visit at Brookside 9/3 – eight surveys collected
b. Next site visit at Concord shelter 9/29
a. Survey feedback - overall positive feedback, lack of clarity on which services are HCH – feedback for
services that do not belong to us/conflicting responses: (states they have never received services from
HCH but have received care from GRIP/outreach
i. All respondents stated they felt they were treated fairly or with respect and compassion by HCH
providers
ii. “very helpful and if they did not have an answer for me they found an answer for me”
iii. “very timely with my appointments and if needed to reschedule there wasn’t a problem”
iv. “all of you are awesome and keep up the good work”
v. Suggestions for improvement: “setting up the rides a week in advance. A lot of my appointments are
within a couple of days of each other. CCHP rides are a week, next day rides would be more
convenient”
3. HCH Feedback
b. Rodney– feels there should be a CHW or some kind of advocate present at hospitals/ED’s to connect
discharged patients with resources and assistance to avoid them being dumped back on the streets.
“You finally start to come down from that stuff and your mind is half there, you feel ready to make a
change, but then it’s just right back into that stuff”; Jerome- resident of Brookside, agrees with Rodney
- many people with mental health issues/addiction will be released from hospitals with no where to go –
lack resources for help and the cycle of addiction/homelessness continues.
c. Margaret discussed our ability to access records outside of our organization, not always able to see
hospitalizations because we do not have access to that information unless the client opts to share that;
she will talk to management and see how we can connect with these facilities and potentially have them
send us referrals for at risk individuals experiencing homeless, addiction, or mental health issues.
d.Board feedback: Curtis – very disappointing to hear because the goal of CalAim is to ensure
individuals are not dumped to the streets; our program cannot access ED information without a
referral. Board discussed where these care gaps are stemming from – lack of referral system – cannot
help clients if unaware they need help. Resources may be provided before discharge and left to client to
follow up which does not occur. Praneeti suggested having a social worker on mobile van clinics to
assist with connecting to resources. Respite referral system already exists, but options can be limited
depending on bed space – opt for warm hand off if housing cannot be secured
7.
DISCUSS the next board meet up and take a poll to determine the date and location.
1. HCH Clinic Visit
a. A poll was created to determine best dates, times, and locations for next visit
b. Results will be tallied and most popular responses will be selected - October 14th at Antioch Showers
8.
DISCUSS any updates to Health Care for the Homeless services and other programs.